Reference review notes
A clear status for confirmation issues or limitations, with referee-supplied differences and disclosed concerns available for customer review.
Employment reference screening
Reference Checks Australia
Collect role-relevant feedback from nominated referees and receive a structured report covering employment details, responsibilities, performance, conduct, suitability and any matters requiring review.
CandidateJordan TaylorCyber Security Manager
RefereeAlex MorganHead of Technology · Northbridge Technologiesalex.morgan@example.com
Step 1 of 6 · Confirm details
Confirm details
Do you confirm the relationship shown above?
Yes · Direct manager
Can you provide this reference?
Yes
Explore the stages above. This example does not submit a reference. All names, dates and responses are fictional. Actual sections depend on the selected questionnaire.
- Structured, role-relevant questions
- Candidate consent captured
- Complete referee responses
- Clear review status
- Australian customer support
Review-ready reporting
What your Reference Check report includes
AuthNTick separates candidate details, referee-supplied information, review notes and customer decision guidance so hiring teams can understand the result and inspect the source responses.
Referee details
The referee’s name, organisation, position, relationship to the candidate, response status and submission details.
Employment confirmation
The role, employment dates, engagement status and responsibilities confirmed by the referee.
Performance and conduct
Structured ratings and comments covering performance, professionalism and any disclosed conduct, integrity, safety or reliability concerns.
Suitability responses
The referee’s responses about suitability for the screening purpose and whether they would re-employ or re-engage the candidate.
Complete referee responses
The complete question-and-answer record remains available so the customer can review the information supporting the report.
Structured result
Evidence for your decision — not the decision itself
AuthNTick organises the referee’s response into a structured report while retaining the complete question-and-answer record.
- Separate review status and supporting information
- Clear distinction between referee statements and customer decisions
- Complete responses retained as the supporting source record
CandidateJordan TaylorCyber Security Manager
RefereeAlex MorganHead of Technology · Northbridge Technologiesalex.morgan@example.com
Completed Reference Check report
Reference review notes
A start date difference and a disclosed reliability concern require customer review.
Employment confirmation
Candidate-provided start date3 February 2020
Referee-supplied start date17 February 2020
Difference recorded for customer review. Ask for context before drawing a conclusion.
Complete referee responses · excerpt
- Overall performance rating
- Good
- Performance comments
- Jordan coordinated a quarterly access review and explained the follow-up actions clearly to the service owners.
- Conduct/professionalism rating
- Good
- Any known conduct, integrity, safety, or reliability concerns?
- Yes
- Concern details
- During one access review, Jordan missed an internal handover deadline. We discussed it and introduced a shared checklist.
- Suitable for the role/purpose of screening?
- Yes
- Would you re-employ/re-engage?
- Yes
Evidence for your decision — not the decision itself. All names, dates and responses are fictional. Actual sections depend on the selected questionnaire.
Customer review
Understand what requires attention
AuthNTick’s review status helps the customer identify where further consideration may be required. It directs attention to the supplied information; it does not determine whether the candidate should be employed or engaged.
- No confirmation issues requiring review
- Differences between candidate-declared and referee-supplied information
- Concerns disclosed by the referee
- Unanswered or incomplete information
- Limits on what the referee could confirm
- Information requiring customer review
Employment reference screening
What the service collects from a nominated referee
A professional reference check adds context that a résumé cannot provide. AuthNTick collects and presents consistent referee responses without treating opinion as independently verified fact.
When a Reference Check is useful
Final-stage employment screening
Roles involving supervision, safety or client responsibility
Consistent referee questions across candidates
Documented evidence for an auditable hiring file
Referee evidence
Information collected from a referee
Referee relationship
Record how the referee knows the candidate, whether they worked together and the referee’s position and organisation.
Role and employment details
Present the candidate-declared role and dates alongside the employment information confirmed by the referee.
Performance, conduct and suitability
Collect structured ratings, comments, disclosed concerns, suitability answers and re-employment responses.
Documented source responses
Retain the referee’s original answers, declaration, unanswered items and relevant limitations as the supporting record.
Structured workflow
How the Reference Check workflow operates
Step 1
Choose your questionnaire
Generate a role-specific questionnaire using AI, start from a pre-built template or create your own. Review and customise the questions, then select the template and required referee count in your organisation package.
Step 2
Collect candidate consent and referee details
The candidate provides nominated referee details and authorises contact for the stated screening purpose.
Step 3
Obtain the referee response
Invite nominated referees digitally. The standard employment questionnaire guides them through Confirm details → Employment → Performance → Conduct → Suitability → Review. Custom questionnaires can have different sections.
Step 4
Receive the structured report
Review the status, referee details, confirmed employment information, ratings, comments, suitability responses, limitations and complete question-and-answer record.
Fair interpretation
What the report does and does not establish
Reference feedback adds role-relevant context, but it remains referee-supplied information and does not replace a fair customer decision.
1
The report records information supplied by the nominated referee. A referee’s statement is not automatically an independently verified fact.
2
The report does not guarantee the candidate’s future performance or workplace conduct.
3
Referees may decline particular questions or be restricted by an employer policy.
4
The report must not be used to assess protected personal attributes or other irrelevant information.
5
Reference feedback should be considered with other lawful, role-relevant evidence.
6
AuthNTick records and presents screening information but does not make the final employment or engagement decision.
7
A Reference Check differs from factual Work History Verification, which focuses more narrowly on employer, title and employment dates.
Review guidance
Keep the questions relevant to the role
The standard questionnaire focuses on observable employment, responsibilities, performance, conduct and suitability information.
- Use the role context to focus the customer’s assessment on genuine responsibilities and risks.
- Apply consistent core topics when comparing candidates for the same position.
- Avoid protected personal attributes and matters unrelated to the screening purpose.
Review guidance
Assess the response with the broader evidence
Reference feedback reflects what the referee observed and what they are able to disclose. It should support, not replace, customer review.
- Consider the referee’s relationship to the candidate and the relevance of their examples.
- Compare material differences with interviews, candidate declarations and separately verified employment facts.
- Give the candidate a reasonable opportunity to explain a material difference where appropriate.
Continue exploring
Build the right screening workflow
Read the professional reference-check guide
explore consent, questionnaires, the online referee journey and reports for Australian employers.
ExploreCompare Work History Verification
understand the narrower factual employment-checking service.
ExploreExplore the workforce screening platform
manage reference and complementary checks through a business workflow.
ExploreView the business screening dashboard
see how teams can manage candidates and screening activity.
ExploreSee a demo
discuss screening scope, candidate volume and role requirements.
See a demoRead the Reference Check screening terms
review the service scope, customer responsibilities and limitations.
ExploreRead the AuthNTick privacy policy
understand how personal information is handled.
ExploreFrequently asked questions
What does the completed Reference Check report include?
The report includes the review status, referee details, employment information, duties and performance responses, conduct and risk information, suitability answers, complete referee responses, limitations and customer decision guidance.
Can I see the referee’s original answers?
Yes. The completed report retains the question-and-answer record so the customer can review the information supporting the reported status and observations.
Does AuthNTick independently verify everything stated by the referee?
No. AuthNTick records and presents the nominated referee’s responses. The report identifies what the referee confirmed, but AuthNTick does not independently guarantee the accuracy or completeness of every statement.
What happens if the referee’s information differs from the candidate’s?
A material difference can be identified for customer review. The employer should consider the context, confirm the information where appropriate and give the candidate a reasonable opportunity to explain the difference.
Does AuthNTick decide whether the candidate should be hired?
No. AuthNTick provides screening information and does not make employment or engagement decisions. The customer remains responsible for its final decision.
Can more than one referee be requested?
Organisation packages can require one, two or three referees. The standard unconfigured workflow allows up to two. The candidate follows the count configured for their check. Each referee’s response remains separately identifiable in the completed report.
Can the questions be tailored to the role?
Yes. Hiring teams can generate a role-specific questionnaire using AI, choose a pre-built template or create a questionnaire from scratch. Review and customise the questions before selecting the template for an organisation package. AI drafts need customer review for relevance and accuracy.
What happens if a referee does not respond?
The workflow sends reminders while an eligible referee request remains pending. Pending referee details can be updated before submission. If a response is not received before the invitation expires, the result can record the unverified status and related limitation for customer review.
What is the difference between a Reference Check and Work History Check?
A Reference Check collects qualitative feedback and confirmation from a nominated referee. A Work History Check focuses more narrowly on factual employment claims such as employer, position and employment dates.
Role-relevant evidence
Designed to support AS 4811:2022-aligned, risk-based workforce screening.
AuthNTick Reference Checks are designed to support an organisation's AS 4811:2022-aligned workforce screening process. A Reference Check alone does not establish or certify an organisation's compliance with AS 4811:2022.
Within the candidate journey — Screen → Assess → Interview → Verify → Hire — references provide corroborating evidence alongside CV Screening, Skills Assessments, Eilo AI Interviews and background screening, identity and other verification. The customer weighs the complete evidence and makes the hiring decision.
Start employment reference screening
Ready for a clear, structured Reference Check report?
Tell AuthNTick about the role, screening purpose and number of candidates. We will confirm the appropriate Reference Check workflow for your organisation.